﻿using System;
using System.Collections.Generic;
using System.Linq;
using System.Text;

namespace Wicresoft.UnifyShow.Business
{
    public interface IServiceDesk
    {
        //服务台事件解决率
        Decimal GetApproveCountIncidentbyResolvedGroup(int? site, int? bnid, DateTime? sTime, DateTime? eTime);
        //事件来源
        List<IncidentAndChangeModel> IncidentSourceBySite(int? site, int? bnid, DateTime? sTime, DateTime? eTime);
    }
}
